Privacy Policy & Terms of Use
Your Privacy is Important to Us.
Chocosphere has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this site.
The Information We Collect
Our site uses an order form for customers to request information, products, and services. We collect contact information from our customers (like their e‑mail address) and financial information (like credit card numbers). Contact information you provide on the order form is used to process and ship your order. We may also use your contact information to contact you as necessary to process your order and to inform you of special opportunities to purchase from Chocosphere. Financial information that is collected is used to bill you for products and services. We may provide your e‑mail address to the shipping company that is delivering an order to you only as needed to facilitate communication about your shipment. Also, should all or part of Chocosphere's business be sold, information may be disclosed to the purchaser as a part of the sale. Chocosphere does not sell customer information, nor does it give out customer information except as stated above or as necessary to process orders or as required by government regulatory agencies, by law, or by court order.
Chocosphere uses Google Analytics to assess the performance of our web site. Please see Google's Privacy Policy for information on how they may make use of data due to our usage of their service.
When contacting us by e-mail or ordering using our web site, please be sure that the e-mail address and other contact information entered belongs to you. If you enter an e-mail address or contact information belonging to someone else, it is possible that your information will be disclosed to that party and Chocosphere is not responsible for the consequences of such disclosure.
If you want to send an anonymous gift, please read this: We presume that your intentions are good. However, as a result of heightened security due to the September 11th attacks, we can no longer send anonymous gifts. Any package with the "Ship To" party different than the "Bill To" party will have the name of the "Bill To" party shown in the return address area of the shipping label. Should the recipient of a gift contact us to request the identity of the giver, we will disclose identity information. Of course, credit card information and other similar sensitive information will be kept confidential. Thank you for your understanding.
Terms of Use
By using our website, you agree to these terms of use, which are subject to change.
First, you agree to join us in the pursuit and enjoyment of fine chocolates from around the world. Second, your use of the site and interaction with our company is governed by the law of the State of Oregon, and Oregon is the exclusive venue for resolving any disputes. Third, you agree that the information you provide us is accurate and correct, including your contact information, and that you will hold Chocosphere harmless for the consequences of information disclosure or other issues that arise from your providing us inaccurate or incorrect information. Finally, if you are ever displeased or disappointed in any way by our services, please contact us and give us a chance to work it out. Our customers are the life of our company; we know that and will work hard to keep you coming back for more of the world’s finest chocolate. Enjoy!