Online Shipping Special! – Terms and Conditions

Online Shipping Special!

Orders shipped with this most economical option may be sent by Ground (UPS or FedEx), Postal Priority Mail, or 2-day FedEx, with the selection of shipping method solely at Chocosphere’s discretion.  If the shipment is sent by Ground, transit time will normally be between one and five business days depending on distance of the delivery address from our Tualatin OR warehouse.

If an order using the Online Shipping Special is too heavy or bulky to be viable for this method, the customer will be contacted to make arrangements for the order.

For orders determined by the automatic system to be too heavy, the Online Shipping Special will not be offered at checkout.

If we ship by Postal Priority Mail, the contents of the shipment must be physically small enough to ship in one of the special postal-rate boxes or padded envelopes. If it doesn't fit, we will contact you with information on other shipping options that will incur extra cost, and if we cannot reach you promptly it may delay processing of your order.

Customers may request specific carriers be used or not used.  If Chocosphere determines that a customer’s request is not viable with the Online Shipping Special the shipment may be delayed while we contact the customer.

If products on the shipment come in an outer master box, we may remove the products from that master box if necessary to make them fit.  Individual product wrapping will of course be left in place.

If the decision about Warm Weather Packaging is left to Chocosphere, we will include styro and gel ice at no extra charge if we feel it is needed and it fits.  However, if a customer adds Warm Weather Packaging to an order using the web site a $7.00 charge will be added.

We will pack into the smallest shipping container that your chocolate will fit in, to minimize our shipping cost. If there is chocolate breakage (with wrappers remaining intact), you have to be okay with it. After all, you have to break it to eat it.

This option is only available on orders shipped to mainland U.S., Hawaii, Alaska, Puerto Rico, Guam, US Virgin Islands, and APO/FPO/DPO addresses. It is not available for Chocolate Clubs.

The ‘Online Shipping Special’ is only available on orders placed online via the Chocosphere web site by the customer.

Shipping of "Online Shipping Special" orders may be slightly delayed from our normal commitment when Chocosphere is experiencing heavy shipping volume.

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